What power adapter specifications are required for the Aqara Camera G100? The Aqara Camera G100 requires a power adapter with DC 5V/1A output. And the the charging adapter not included in the box. Can the Aqara Camera G100 connect to 5G Wi-Fi? The Aqara Camera G100 only supports connection to 2.4GHz Wi-Fi and supports 2.4GHz Wi-Fi 6 protocol. Can users purchase power cables to power the Aqara Camera G100? Yes, the G100 uses a standard USB-C to USB-C cable. Users can use a compatible cable up to 5m in length based on their installation needs. Why can't the camera connect to the network or why is the connection unstable? Please ensure that the Wi-Fi network has no firewall restrictions and that the distance between the camera and the router is within 10 meters without major obstructions. Why is the video quality poor? Please ensure the lens is clean, network is stable, and the firmware is updated to the latest version. When connected to HomeKit, the resolution is limited to 1600×1200, which also applies to Aqara Home when both platforms are used at the same time. As a leading provider of smart home solutions, Aqara excels in delivering a wide array of award-winning, user-friendly smart home products and platform solutions tailored for your home. We proudly serve over 12 million customers in more than 170 countries and territories. Our products are designed to offer convenience, security, and energy efficiency, making your home smarter, more sustainable, and adaptive to your evolving needs. Visitar Tienda Visitar Tienda Visitar Tienda
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